LEVEL-ACCESS SHOWER ADAPTATIONS

Whale's market leading pumped shower drainage solutions are built to empower independent living. Our state-of-the-art solutions are quick to install, easy to maintain, and dependable for years to come.

Electric Shower Pumped Drainage

Proven solutions for electric showers where gravity drainage is not an option. Whale is here to help.

Instant Match with Bluetooth Connectivity - Wet Floor / Tray Kit

Part no: SDP134T

The Instant Match minimises gulley suction noise, using a digital signal sent from the Mira Advance Flex Extra to automatically adjust the pump speed in relation to the flow rate of the shower. No set-up necessary – simply plug and play.

  • Digital control with Bluetooth wireless technology (quick and secure pairing)

  • Built-in flood reduction system

  • Variable matched speed

  • Quiet gulley - Whale Whisper wet floor gulley included

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More Features

  • 5 year warranty

  • The Instant Match Kit is CE marked and complies with European standards for: EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive)

  • Pumps and Transformers are IP45 rated against moisture and particle ingress

  • Connection types: Bluetooth, Hardwired, Sika Flow Sensor (SDS263T) or Whale Flow Switch (AK1568)

Video
Compatibility

  • Mira Advance Flex Extra (Bluetooth & Hardwired)

  • Triton Omnicare Range (Hardwired)

  • Redring Selectronic Premier Plus (Hardwired)

  • Any Electric Shower when using external flow sensor (SDS263T - supplied separately)

  • For a full list of compatible showers, click here

Switch Connect Wet Floor Kit

Part no: BP1578

The original automatic shower drain kit combines six pump speed settings with Active Link diagnostics and Whale Whisper Gulley options to deliver proven reliability.

  • Analog Control with six pump speed settings designed to suit electric showers

  • Quiet gulley - Whale Whisper wet floor gulley included. Adjustable pump speed minimises gulley suction noise

  • High performance - draws 3m from gulley

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More Features

  • 5 year warranty

  • The Switch Connect Kit is CE marked and complies with European standards for: EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive)

  • Pumps and Transformers are IP45 rated against moisture and particle ingress

  • Connection types: Hardwired or Whale Flow Switch (AK1568)

Video
Compatibility

  • Mira Advance Flex Extra (Hardwired)

  • Triton Omnicare Range (Hardwired)

  • Redring Selectronic Premier Plus (Hardwired)

  • Any Electric Shower when using external flow switch supplied

  • For a full list of compatible showers, click here

Switch Connect Tray Kit

Part no: BP1558B

The original automatic shower drain kit combines six pump speed settings with Active Link diagnostics to deliver proven reliability.

  • Analog Control with six pump speed settings designed to suit electric showers

  • Adjustable pump speed minimises gulley suction noise

  • High performance - draws 3m from gulley

View product details View spares
More Features

  • 5 year warranty

  • The Switch Connect Kit is CE marked and complies with European standards for: EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive)

  • Pumps and Transformers are IP45 rated against moisture and particle ingress

  • Connection types: Hardwired or Whale Flow Switch (AK1568)

Video
Compatibility

  • Mira Advance Flex Extra (Hardwired)

  • Triton Omnicare Range (Hardwired)

  • Redring Selectronic Premier Plus (Hardwired)

  • Any Electric Shower when using external flow switch supplied

  • For a full list of compatible showers, click here

Mixer Shower Pumped Drainage

High quality, dependable solutions designed to work with any mixer shower. Now including flood reduction safety features.

Instant Match Premium and Whale Sense Unit

Part no's: SDP303T / SDA074T

Property Protection for Mixer Shower Pumped Drainage. The Instant Match Premium and Whale Sense offer peace of mind with automatic shower shut off in the event of pump failure.

  • Quiet operation with built-in, acoustically tested anti-vibration mounts

  • Automatically adjust the pump speed in relation to the flow rate of the shower

  • Flood reduction system with automatic shower shut off in the event of pump failure

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More Features

  • 5 year warranty

  • Connection types: Bluetooth, 2 x Sika Sensor (SDS263T) or 2 x Whale Flow Switch (AK1568 / AK1570)

Video
Compatibility
Whale Sense

Part no: SDA074T Whale Sense Unit Only

A solenoid controller designed for the bathroom which reduces the risk of flooding and brings safety benefits of electric showers to mixers.

  • Automatically shuts off water supply after a preset period, reducing the risk of a flood

  • Added protection against flooding/increased water conservation

  • Hands-free operation when used with a Passive Infrared Sensor (PIR) to activate the solenoids (may also be operated with a retractive switch)

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More Features

  • 5 year warranty

  • Can be used for gravity drainage or pumped drainage. In the situation where you have a power failure to the Whale pump, the shower will recognise this instantly and begin its shut down sequence. This feature further reduces the risk of flooding

Video
Compatibility

  • Any Mixer Shower

  • Bluetooth connectivity enabled when used with Whale Instant Match Premium SDP303T or Instant Match SDP134T

  • For a full list of compatible showers, click here

Instant Match Premium

Part no: SDP303T

Designed specifically for mixer showers, Instant Match Premium allows you to create step-free showering in the most challenging locations. It’s also our quietest kit yet.

  • Quiet operation with built-in, acoustically tested anti-vibration mounts

  • Built-in flood reduction system (when used with Whale Sense SDA074T)

  • Self-cleaning flow sensors

  • Lightweight all-in-one unit

  • Plug and play operation

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More Features

  • 5 year warranty

  • The Instant Match Premium Kit is CE marked and complies with European standards for: EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive)

  • Pumps and transformers are IP45 rated against moisture and particle ingress

  • Connection types: Bluetooth, 2 x Sika Sensor (SDS263T) or 2 x Whale Flow Switch (AK1568 / AK1570)

Video
Compatibility
Switch Connect Wet Floor / Tray Kit Mixer

Part nos: BP1578 / AK1570 Mixer Valve Conversion Kit

The original automatic shower drain kit combines 12 pump speed settings with Active Link diagnostics and Whale Whisper Gulley to deliver proven reliability to any mixer shower.

  • Analog Control with 12 pump speed settings designed to suit mixer showers

  • Combine kits with mixer valve conversion kit (Part Number AK1570)

  • Adjustable pump speed minimises gulley suction noise

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More Features

  • 5 year warranty

  • The Switch Connect Kit is CE marked and complies with European standards for: EMC (Electromagnetic Compatibility) and LVD (Low Voltage Directive)

  • Pumps and transformers are IP45 rated against moisture and particle ingress

Video
Compatibility
Whale Dry Deck 20 Kit

Part no: SDP073R

Dry-Deck 20 is a proven and trusted solution for conversion and renovation projects. The range of shallow pumped gulleys allows installation of walk-in showers and wet rooms in places where they previously could not be installed.

  • Suitable for showers with a flow rate up 20L/min

  • Pump speed is commissioned to each installation

  • Automatic variable pump speed fine tunes the system, ensuring a quiet gulley

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Video
Compatibility

  • Any Mixer Shower

Product Support Videos

Explore our in-depth product support and service videos.

Frequently asked questions

The pump is not working

Please turn the shower on and listen or feel for the pump starting. If the pump doesn’t turn on, please inspect the power to the pump. Check that the isolation switch for the pump is on. (See the fifth point below Pump isn’t turning on at all). For further assistance please contact our technical helpline on 0345 9090 912.

The pump is turning on but not removing water

Inspect the tricuspid valve for wear. For a video instructing you how to inspect and change the Tricuspid valve, please click here. Please check the pipework for blockages or air leaks. For video assistance on how to check the pipework for issues, please click here. For further assistance please contact our technical helpline on 0345 9090 912.

Pump is running slow/labouring/cutting out

In such instances it is very unlikely that there is an issue with the pump or transformer.  Please check for blockages.  Carrying out an external pipework test will confirm if a blockage exists within the pipework. Note: A common cause of this symptom would be a screw cap stuck in the pipework turning on its axis. If there are no blockages, please increase the pump speed settings on the transformer to match the flow of the shower.

The pump isn’t turning on at all

If your pump doesn’t turn on, please inspect the power to the pump.  For video assistance for our Switch Connect kit please click here. Check the wire running to the flow switch / flow sensor for breaks and repair if needed. For video assistance for the connection between our Whale Instant Match kit and the Mira Advance Flex Extra (J09N) please click here. For further assistance please contact our technical helpline on 0345 9090 912.

The pump is constantly running/won’t turn off

Disconnect the transformer signal/sensor wire from the flow switch(es) or external sensor(s) or electric shower. If the pump turns off then the switch/sensor/shower control mechanism is at fault and needs replaced. If the pump continues to run after 1 minute, then the transformer needs to be replaced. Please note that when a Venturi sensor is used, if it has not been earthed properly then this can cause the pump to run on.

The pump turns on randomly

Switch Connect Mixer System - This may be caused by fluctuations in the water pressure within the building. Fitting a non-return valve before the flow switches / flow sensors on a mixer shower will prevent this from happening.

Instant Match External Sensor/Digital Smoothflow/Dry-Deck Systems - This may be caused by fluctuations in the water pressure within the building. Fitting a non-return valve before the flow switches / flow sensors on a mixer shower will prevent this from happening. A bad earth to a Venturi sensor can also cause this to occur.

Where can new parts be purchased and how much are they?

To purchase and price spare parts please contact one of our distributors and quote the required part number. For a list of spares please click here . For a full list of distributors, please contact us on drainagesupport@whalepumps.com.

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What products do you offer?

A full list of products is available above for both electric and mixer showers, alternatively to download our latest brochure click here .

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Which products offer flood prevention in the event of power failure to the pump?

Electric Showers: Instant Match (SDP134T) with Mira Advance Flex Extra (J09N).

Mixer Showers: Instant Match Premium (SDP303T) with Whale Sense (SDA074T).

In the event of a power failure to the pump, the shower will automatically shut off. This feature further reduces the risk of flooding. A full list of products is available above for both electric and mixer showers.

How do I register my Whale Pump warranty?

Navigate to our warranty registration page to register your Whale product and get your warranty activated.

How long are Whale pumps covered under warranty?

Whale pump kits are covered by a five-year manufacturer’s warranty. This warranty covers your pump from manufacturing defects for this period.  This warranty excludes other issues such as blockages, air leaks, serviceable parts (rubber components), customer misuse, installation errors and accidental damage.

Catalogue

Find full product descriptions for our complete line-up using our interactive catalogue.

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Contact Whale

Reach out to the Whale Healthcare team for advice on products and purchases.

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Resources

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